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Client
Services
Reservation Payment Policy
Gratuities
Age Requirement Home
Spa Process IMPORTANT NOTES
Hours
SPA
Etiquette & FAQ
Reservation
and Payment Policy:
-
InSPArations maintains a 24 hour
cancellation policy. Thus, InSPArations
will charge your credit card 24 hours prior to service
date. If you choose to cancel services within 24 hours
of your appointment, you are responsible for paying the
full service fee. This policy is in place 1. to protect
the safety of our team as we verify billing address with
the credit card info and 2. to compensate for any lost
work due to late cancellations. Therapists schedule off
other jobs to take yours, so this policy is a courtesy
to our therapists.
- Reservations
need to be made at least 24 hours in advance for individual
treatments and 1 week advance notice for spa parties.
Rush service under 24 hrs are based on availablity and
are an additinal rush fee of $25.
- Reservations
can be made online through a free membership. Of course
we also have a phone based reservation system.
- There
is a $100 minimum for home spa services.
- We
require a credit card at the time of booking in order
to reserve the appointment.
At InSPArations the safety and comfort of
our practitioners & clients is of our utmost concern.
This policy provides an extra layer of security in which
we may verify the card holder’s identity prior to
the visit. This also protects InSPArations
from fraudulent activity. Your card will not be charged
at the time you place your service request, but rather
24 hours before the scheduled services.
- For
spa parties we require 50% of payment to reserve the date.
Any cancellations after service is confirmed results in
forfeit of reservation fee. Cancellation under 72hrs prior
to party date results in payment due in full and will
be charged to the credit card on file. This policy is
in place to compensate for any lost work due to late cancellations.
InSPArations staff has already performed several hours
of work coordinating your party by this point and therapists
schedule off other jobs to take yours.
- You
must provide an appropriate location, environment and
access in order for mobile services to be provided.
- InSPArations
does not accept cash for services, but our spa technicians
may accept a cash gratuity (tip).
- Please
DO NOT solicte work directly from our practitioners. We
have a non-compete agreement in place which prevents therapists
legally from working with you directly. Therapists are
specifically instructed to decline any such offers.
Please repect our hard work and dedication to superior
standards in service. Thank you.
Gratuities
If you are pleased with the services you have received,
it is customary to give a 15% to 20% gratuity to your Spa
Technician. For Spa Parties a 15% gratuity is added to the
total cost of service.
Age
Requirement
Clients must be at least 16 years of age. Clients under
the age of 16 must have adult supervision.
Home
Spa Process
You let us know the dates and times that would be best for
you to have a Home Spa Treatment or Spa Party. We will schedule
a therapist(s) who is available for one of those times.
Once a time has been scheduled we will call you back to
confirm (your credit card will not be charged until the
day before your appointment). For spa parties a deposit
of 50%of the total is required to hold the reservation.
An e-mail confirmation will be sent with all the details
of your treatment or spa party.
We will provide standard Intake-Consent forms for any services
over 15mins. These can be filled out on-site or can be emailed
and filled out prior to our arrival. All forms must be received
before service can begin. This information is important
to your therapist so they can better know you and any medical
issues, allergies etc. Thank you.
Some
treatments are performed on a massage table. Manicures and
pedicures are done on a chair or couch. The Spa Technician(s)
will arrive 15-30 minutes prior to your appointment for
set up. At that time please inform your technician of anything
that was not mentioned at the time the reservation was made.
Our spa technicians are equipped with a massage table, towels,
sheets, everything necessary to perform a home spa therapy.
Our
Spa technicians take great care in insuring your privacy.
Therefore, all body treatments are done dressed to your
level of comfort. We usually recommend a 2 piece bathing
suit if you are uncomfortable with being nude. It is recommended
that you shower prior to a body treatment.
IMPORTANT
NOTES:
InSPArations practitioners DO NOT diagnose
illness, disease or any other medical disorder. As such,
practitioners DO NOT provide medical treatment or pharmaceuticals.
Any services provided are not a substitution for medical
treatment and one should see a physician for any physical
ailment that one might have. Because practitioners must
be aware of any existing physical conditions, you must state
all medical conditions including pregnancy and take it up
on yourself to keep practitioners updated on your physical
health. You assume all risk for your health and hold harmless
InSPArations and any associated business entities,
practitioners or any persons involved in services performed.
Our
Spa technicians may refuse a treatment if any of the following
apply:
- Any
medical conditions exist that were not mentioned at time
of reservation
- Broken
skin or lesions exist that could interfere with the service
- Inappropriate
conduct of the client occurs. Services rendered are strictly
non-sexual and that misconduct of any kind [i.e.: physical,
sexual, verbal] is subject to full prosecution of the
law.
Hours
of Operation
Spa Technicians are available 7 days a week by appointment
Reservation between 9am - 9pm ~ 7 days a week
*Online Contact Form is available 24/7
**Prices
subject to change without notice.
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